Last updated: November 1, 2021
Eloking Ltd., a private limited company, founded in Latvia, ("us", "we", or "our") operates the https://eloking.com website (the "Service").
Eloking Ltd. is the Controller of your personal data unless otherwise stated below.
We have nominated a Data Protection Officer, and you can contact him at [email protected] or via our postal address. Please mark the envelope ‘Data Protection Officer’. Our postal address is Aleksandra Caka 125 - 7, LV-1011, Riga, Latvia.
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, full name, payment information, limited identification data of the device like the communication and correspondence records such as when you engage with our customer service agents or chat with boosters ("Personal Information").
We only work with trusted partners and authorities. We only share when there is a proper reason to do so. We limit sharing to only that which is required. We do not sell your personal information.
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computers' Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information. These third party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computers' hard drive.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to a portion of your Personal Information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
We may use your Personal Information to contact you with transactional emails, newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The security of your Personal Information is important to us. Although, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Any personal data collected in the course of providing our services is transferred to and stored in the data centres of DigitalOcean, LLC, Cloudflare, Inc. and/or Amazon Web Services, Inc., which are located in the territories of Member States of the European Union. Only authorised employees and service providers of Eloking Ltd. and its partners (local subsidiaries, representatives, affiliates, agents etc) have access to the personal data and they may access the data only for the purpose of resolving issues associated with the use of the services (including disputes regarding our services).
Your information, including Personal Information, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
We want to stay in control of your personal data.
You have the right to ask us for copies of your personal information. There are some exemptions, such as when we have to balance the rights of others, which means you may not always receive all the information we process.
You have the right to ask us to rectify information you think is otherwise inaccurate. You also have the right to ask us to complete information you think is incomplete.
You have the right to ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your information in certain circumstances. This means that your data can only be used for certain things, such as legal claims or to exercise legal rights.
You may have the right to object to processing if we are processing your information on the basis of legitimate interests. You may submit an objection to any automated decision we have made, and ask that a person reviews it.
You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you, in certain circumstances. This only applies to information you have given us.
We hope you have found this privacy notice easy to understand.
Disputes relating to the processing of personal data are resolved through customer support in the first instance. You have the right to contact Eloking's Data Protection Officer ([email protected]).