Picture this. You’ve bought an order from the leading boosting site, Eloking, but you want a refund for some reason. However, you aren’t sure what you need to do to get it, nor are you confident if you’re even eligible for a refund.
Worry not, as we’re here to tell you all you need to know about our refund policy and how to request a refund. After all, the people at Eloking don’t pride themselves on being part of the most flexible boosting company for nothing.
In addition to being the number one boosting site, Eloking is also the most flexible and customer-friendly of the bunch, especially when it comes to our refund policy. We are willing to go as far as to offer refunds for the most minuscule of reasons, such as the customer changing their minds.
Of course, if the order is yet to start and the booster hasn’t played a single match, you can expect a full refund without fail. However, suppose the booster has already started your order. In that case, Eloking will give the refund after considering how much effort the booster has put in it already, as it wouldn’t be fair otherwise.
Let us say the order is extremely close to or has already been completed. In this instance, the customer will not be eligible for a refund in any way, neither for the payment of the order nor for any tip you might have given to the player. Regardless, you could still contact the customer support team and explain your reason for wanting a refund to see where it goes from there.
As is to be expected, there are certain exceptions to this rule. For example, if, after confirming the order, there is no activity from the customer for up to 14 days, the order will be marked as completed and no longer refundable. Additionally, when a player accepts an order, they are entered into a separate Digital Services agreement with the customer. Because of this, if the customer subsequently cancels, refuses, or rejects the player’s services after a certain period, they are required to pay a cancellation fee.
Now that you know that you’re eligible for a refund, how exactly do you go about requesting it? Well, it’s as easy as it can be.
Simply go to the Eloking website, where you’ll see a 24/7 live customer support agent ready to help you as soon as you click the purple button on the bottom right of the website. Tell the support agent that you require a refund, what precisely the reason is, and give your order number. Our agent will then take it from there.
Alternatively, you could select “Contact us” on the Eloking website and type your name (or nickname), email, and the fact that you require a refund. Don’t forget all other information you think might be necessary, such as why the refund has been requested and your order number. What’s more, thanks to the fast working and dedicated support service, you could expect to get an answer in under twelve hours.
Because Eloking uses multiple different payment methods that the customer can choose from freely, it’s an easy task to simply refund whatever money is owed by using the same service. For more information on this, check out every payment method supported by Eloking.
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