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CS2 Error Buying Keys? Fixed!

CS2 Error Buying Keys? Fixed!

CS2 is an extremely popular FPS game with so many things players can do. One of the activities players enjoy the most is opening crates, especially if the crate they're opening is one of the six best cases to open in the game. One important thing required to open these crates are keys that players can purchase using real money. However, what to do when an error stops you from buying those said keys?

If you get an error when buying keys, there are a couple of things you should do to get to the bottom of it. You can check your payment method, verify your Steam wallet, disable any VPN that you might be using, and ensure the client is updated. However, if all else fails, then the only thing you can do is contact Steam support to hopefully get the issue fixed.

We'll be going through several fixes you can go through to be able to buy keys in CS2 again. Of course, if you want to flex your in-game cosmetics in the higher ranks then you can always hire a professional-level booster from Eloking to get you to the rank you deserve. Just don't forget to use the code "BoostToday" so you get a 20% discount.

Check your Payment Method
List of Counter-Strike: Global Offensive case keys with prices and units available

When encountering an error while trying to purchase keys in CS2, the first step to resolve the issue is to check your payment method. It is crucial to ensure that your payment information is accurate and up to date. Double-check the details of your credit/debit card or your PayPal account, including the card number, expiration date, and CVV. Any discrepancy in the information provided can lead to a failed transaction.

Additionally, make sure that your payment method has sufficient funds to cover the cost of the keys you wish to purchase. Insufficient balance in your account will inevitably result in an error during the transaction. Verify that you have enough funds available and consider adding more if necessary.

It's also worth noting that certain payment methods may have restrictions or limitations when it comes to online gaming purchases. For example, some debit cards or prepaid cards may have restrictions on international transactions or online purchases. Confirm that your payment method allows for such transactions and doesn't have any limitations that could prohibit your ability to buy keys in CS2.

By properly verifying and updating your payment information, as well as ensuring sufficient funds or activation, you can eliminate potential issues related to your payment method. This step is crucial in overcoming CS2 error in buying keys and getting back to enjoying the game with access to exciting loot crates and exclusive items.

Verify Your Steam Wallet
Screenshot showing a CSGO case key on a digital marketplace with buy and sell options

Another common reason for encountering an error while trying to purchase keys in CS2 is an insufficient balance in your Steam wallet. The Steam wallet acts as a digital currency within the platform, allowing you to make purchases without directly using your credit/debit card or PayPal account. If you're using this method to pay for your keys instead of any of the payment methods mentioned above, then it might be worth verifying your Steam wallet balance.

To verify your Steam wallet balance: 

  1. Launch the Steam client and log in to your account. 
  2. Once logged in, click on your username in the top right corner of the client. 
  3. From the drop down menu, select "Account Details." 
  4. This will take you to a page where you can view various account information.
  5. Scroll down the page until you reach the "Store & Purchase History" section. 
  6. Here, you will find your current Steam wallet balance displayed. 

Ensure that the available funds are enough to cover the cost of the keys you want to purchase. If the balance is too low, you will need to add funds to your wallet before proceeding with the purchase.

To add funds to your Steam wallet: 

  1. Click on your username again and select "View my Wallet." 
  2. Choose the amount you want to add and follow the on screen instructions to complete the transaction

Once the funds are successfully added, return to the CS2 purchase screen to buy the keys.

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Disable Your VPN or Proxy

One cause of errors while buying keys in CS2 is the use of a VPN (Virtual Private Network) or a proxy service. While these tools can provide additional security and privacy online, they can sometimes interfere with the connection between your device and the Steam servers, resulting in transaction errors.

To resolve this issue, it is recommended to temporarily disable your VPN or proxy service while attempting to buy keys in CS2. Most VPN software allows you to turn it off with a simple toggle switch or by disconnecting from the VPN server. Similarly, you can disable proxy settings in your browser or operating system.

However, keep in mind that if you are concerned about your online privacy or security, it's important to enable your VPN or proxy service again after completing your purchase. These tools offer valuable protection, especially when browsing the internet or engaging in other online activities that require enhanced security measures.

Ensure the Steam Client is Updated
Steam platform interface showing Destiny 2 and other scheduled game downloads

One of the most common reasons for encountering errors while buying keys in CS2 is an outdated Steam client. If you're using an older version of the Steam client, it may not be fully compatible with the current purchasing system, resulting in errors during the transaction process.

To update your Steam client, simply 

  1. Launch the application
  2. Navigate to the top-left corner
  3. Find the "Steam" menu
  4. Click on it, and a drop-down menu will appear. 
  5. From there, select the "Check for Steam Client Updates" option. 

Steam will then automatically check for any available updates and prompt you to install them if necessary.

After updating your Steam client, relaunch the application and attempt to buy the desired keys again. With the most recent version of the client, you should have a higher chance of success. However, if you still encounter any errors despite updating, it may be necessary to explore other troubleshooting steps or contact Steam Support for further assistance.

Contact Steam Support

If you have exhausted all the troubleshooting steps mentioned above and are still unable to purchase keys in CS, it's time to reach out to Steam Support for assistance. 

To contact Steam Support

  1. Visit the Steam Support website and log in with your Steam account. 
  2. Once logged in, since you are encountering an error while buying keys, it is best to navigate to the "Purchases" or "Billing" section.
  3. From here you want to proceed to submit a support ticket by clicking on the "Contact Steam Support" or "Submit a Ticket" button to begin the process. 

Now, in the ticket submission form, you will be asked to provide details about the error you are encountering. Be sure to include as much relevant information as possible. Include any error codes or error messages you received during the purchase process to ensure they get the best possible understanding of your situation.

Once you have provided all the necessary details, submit the ticket, and Steam Support will review your case. Keep in mind that response times may vary, depending on the volume of support requests they receive so remember to check your email regularly. This includes your spam or junk folder, as Steam Support will communicate with you primarily through email correspondence.

Contacting Steam support is actually a rather common fix for issues revolving around this game. These issues including the one that doesn't let you change CS2's aspect ratio and the one where CS2 keeps tabbing out.

What’s next?

Now that you have learned something new about Counter-Strike - it’s time you start playing and get better at the game. We can help! Purchase Eloking CS2 Boost right now and start playing at the rank you deserve!

Alternatively, you can Join our Discord Server & participate in various giveaways!

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