CS:GO is an extremely popular FPS game with so many things players can do. One of the activities players enjoy the most is opening crates, especially if the crate they’re opening is one of the six best cases to open in the game. One important thing required to open these crates are keys that players can purchase using real money. However, what to do when an error stops you from buying those said keys?
If you get an error when buying keys, there are a couple of things you should do to get to the bottom of it. You can check your payment method, verify your Steam wallet, disable any VPN that you might be using, and ensure the client is updated. However, if all else fails, then the only thing you can do is contact Steam support to hopefully get the issue fixed.
We’ll be going through several fixes you can go through to be able to buy keys in CS:GO again.
When encountering an error while trying to purchase keys in CSGO, the first step to resolve the issue is to check your payment method. It is crucial to ensure that your payment information is accurate and up to date. Double-check the details of your credit/debit card or your PayPal account, including the card number, expiration date, and CVV. Any discrepancy in the information provided can lead to a failed transaction.
Additionally, make sure that your payment method has sufficient funds to cover the cost of the keys you wish to purchase. Insufficient balance in your account will inevitably result in an error during the transaction. Verify that you have enough funds available and consider adding more if necessary.
It's also worth noting that certain payment methods may have restrictions or limitations when it comes to online gaming purchases. For example, some debit cards or prepaid cards may have restrictions on international transactions or online purchases. Confirm that your payment method allows for such transactions and doesn't have any limitations that could prohibit your ability to buy keys in CSGO.
By properly verifying and updating your payment information, as well as ensuring sufficient funds or activation, you can eliminate potential issues related to your payment method. This step is crucial in overcoming CSGO error in buying keys and getting back to enjoying the game with access to exciting loot crates and exclusive items.
Another common reason for encountering an error while trying to purchase keys in CSGO is an insufficient balance in your Steam wallet. The Steam wallet acts as a digital currency within the platform, allowing you to make purchases without directly using your credit/debit card or PayPal account. If you’re using this method to pay for your keys instead of any of the payment methods mentioned above, then it might be worth verifying your Steam wallet balance.
To verify your Steam wallet balance:
Ensure that the available funds are enough to cover the cost of the keys you want to purchase. If the balance is too low, you will need to add funds to your wallet before proceeding with the purchase.
To add funds to your Steam wallet:
Once the funds are successfully added, return to the CSGO purchase screen to buy the keys.
One cause of errors while buying keys in CSGO is the use of a VPN (Virtual Private Network) or a proxy service. While these tools can provide additional security and privacy online, they can sometimes interfere with the connection between your device and the Steam servers, resulting in transaction errors.
To resolve this issue, it is recommended to temporarily disable your VPN or proxy service while attempting to buy keys in CSGO. Most VPN software allows you to turn it off with a simple toggle switch or by disconnecting from the VPN server. Similarly, you can disable proxy settings in your browser or operating system.
However, keep in mind that if you are concerned about your online privacy or security, it's important to enable your VPN or proxy service again after completing your purchase. These tools offer valuable protection, especially when browsing the internet or engaging in other online activities that require enhanced security measures.
One of the most common reasons for encountering errors while buying keys in CSGO is an outdated Steam client. If you're using an older version of the Steam client, it may not be fully compatible with the current purchasing system, resulting in errors during the transaction process.
To update your Steam client, simply
Steam will then automatically check for any available updates and prompt you to install them if necessary.
After updating your Steam client, relaunch the application and attempt to buy the desired keys again. With the most recent version of the client, you should have a higher chance of success. However, if you still encounter any errors despite updating, it may be necessary to explore other troubleshooting steps or contact Steam Support for further assistance.
If you have exhausted all the troubleshooting steps mentioned above and are still unable to purchase keys in CSGO, it's time to reach out to Steam Support for assistance.
To contact Steam Support
Now, in the ticket submission form, you will be asked to provide details about the error you are encountering. Be sure to include as much relevant information as possible. Include any error codes or error messages you received during the purchase process to ensure they get the best possible understanding of your situation.
Once you have provided all the necessary details, submit the ticket, and Steam Support will review your case. Keep in mind that response times may vary, depending on the volume of support requests they receive so remember to check your email regularly. This includes your spam or junk folder, as Steam Support will communicate with you primarily through email correspondence.
Contacting Steam support is actually a rather common fix for issues revolving around this game. These issues including the one that doesn’t let you change CS:GO’s aspect ratio and the one where CS:GO keeps tabbing out.
Now that you have learned something new about Counter-Strike - it’s time you start playing and get better at the game. We can help! Purchase Eloking CS2 Boost right now and start playing at the rank you deserve!
Alternatively, you can Join our Discord Server & participate in various giveaways!
Counter-Strike 2 (CS2) is a highly competitive first-person shooter game that relies heavi…
Read MoreBots in CSGO had a reputation for being, well, terrible. Fortunately, it looks like CS2 ha…
Read MoreWhile CS2 is indeed rather new and a sequel to CSGO, there are still things that have carr…
Read More